Give your team superpowers. Scale your workforce with AI.
We work side by side with your team to build, deploy, and continuously improve AI agents across voice, chat, email, and WhatsApp. Every enterprise engagement is custom-built for your operations.
A complete AI workforce platform
Everything you need to deploy AI agents that handle real customer conversations across every channel.
Omnichannel execution
Voice, WhatsApp, SMS, email, and web chat in a single workflow. Inbound and outbound, with sub-second voice latency.
Visual workflow builder
Drag-and-drop complex logic, branching, handoffs, and escalations. No code required, but fully extensible via API.
Knowledge and memory
Persistent session memory and RAG-based knowledge bases. Agents remember context across interactions and channels.
AI evaluation and insights
Automated post-call scoring, transcription, recording, and performance reporting. Know exactly how every agent performs.
Agents ready to deploy
Pre-built agent templates backed by our solutions team. Customised for your workflows, live in days.
Customer-facing agents
Inbound support agent
Handle customer calls, chats, and messages 24/7 with full context from your knowledge base and CRM.
- Resolves common queries without human handoff
- Escalates with full context when needed
- Works across voice, chat, email, and WhatsApp
- Connects to your ticketing and CRM systems
Outbound campaign agent
Run appointment reminders, follow-ups, surveys, and renewal outreach campaigns automatically.
- Automated dialling with intelligent retry logic
- Personalised conversations from CRM data
- Multi-channel: voice calls, then SMS/WhatsApp fallback
- Real-time campaign dashboards and conversion tracking
Operational agents
Scheduling and booking agent
Book, reschedule, and confirm appointments across voice and messaging with calendar integration.
- Real-time calendar availability checks
- Automated reminders and no-show follow-ups
- Multi-provider and multi-location support
- Integrates with existing practice management systems
Intake and qualification agent
Collect structured data from callers, qualify leads, and route to the right team with full context.
- Conversational data collection, not form filling
- Smart routing based on qualification criteria
- Document capture via cross-channel forms
- Writes directly to your CRM or case management system
Workflow agents
Multi-step workflow orchestrator
Chain complex processes across systems: verify identity, check policy, update records, and confirm back to the caller.
- Branching logic with conditional handoffs
- MCP server integration for backend actions
- Real-time data lookups during conversations
- Post-call triggers: emails, webhooks, CRM updates
Quality evaluation agent
Automatically score every interaction, flag compliance issues, and surface coaching opportunities.
- AI-powered scoring on every call and message
- Custom evaluation rubrics per use case
- Compliance violation detection and alerts
- Trend analysis across agents and campaigns
Everything. No tiers, no add-ons.
Every capability ships with every enterprise engagement.
Channels
- Inbound and outbound voice with sub-second latency
- WhatsApp, SMS, and web chat
- Email automation and cross-channel forms
- Unlimited channels and concurrent calls
AI Agents
- Unlimited agents and workflow configurations
- Visual workflow builder with branching logic
- Persistent session memory across interactions
- Custom knowledge base (RAG) with unlimited storage
- MCP server integration for backend actions
Integrations
- Full REST API and webhook access
- CRM, EHR, and ticketing system connectors
- Custom MCP servers for proprietary systems
- Post-call triggers: emails, webhooks, CRM updates
- Calendar and scheduling system integration
Quality and analytics
- Automated post-call AI evaluation and scoring
- Full call recording and transcription
- Real-time campaign and performance dashboards
- Regular business reviews and reporting
Security and compliance
- ISO 27001 Certified, GDPR Compliant, EU AI Act Aligned
- SSO / SAML and role-based access control
- Data residency in your region (EU-native)
- End-to-end encryption in transit and at rest
- Audit logs and governance controls
Deployment and support
- 99.95% uptime SLA, guaranteed
- Dedicated account manager and onboarding team
- Structured pilot with success metrics
- Frida AI support agent + human support escalation
- Cloud, hybrid, or on-premises deployment
Four phases. One outcome: value.
No generic onboarding. No pricing-page-to-contract pipeline. Every enterprise engagement follows this proven path.
Discovery
We sit down with your team, understand the business case, map the workflows, and scope the challenge. No demos yet. Just a real conversation about what you need to solve.
Paid Pilot
For a pilot fee, we assemble our best team for your use case. We agree on success metrics, define what we need to evaluate, and build the solution alongside you.
Go Live
When the pilot succeeds, we go to production in days, not months. This means real customisation, real integrations, real data flowing through your systems.
Compounding Value
This is where it gets exciting. Every new integration, every new workflow, every new channel makes the platform more valuable. The ROI compounds quarter after quarter.
Built for regulated industries.
Healthcare
Patient intake, scheduling, follow-up, and triage workflows across regulated channels.
Insurance
Claims intake, policy queries, renewal outreach, and incident handling at scale.
Financial Services
Customer onboarding, support, fraud handling, and compliance-sensitive workflows.
Public Sector
Citizen services, incident dispatch, and high-volume administrative workflows.
Contact Centres
Replace and augment high-volume contact centre operations with measurable cost savings.
Scheduling Ops
Appointment booking, rescheduling, and reminder campaigns across all channels.
Ready to give your team superpowers?
Tell us about your operations, channels, and compliance needs. We will scope a deployment built specifically for your team.